blog
  • author Alexander Noah
  • calander Publish Date : September 03, 2024
  • calander Last Update : September 03, 2024
  • clock 11 min read

Lately, Instagram users have been complaining about the Instagram sign-up problem. The error messages like, “Sorry, you can't create an account” have been popping up quite frequently for many users.

This issue is coming from new as well as existing users trying to create an account. However, you can easily fix this issue with a few tricks

In this guide, we will understand why Instagram sign-up errors occur, and ways to fix the error. Stick to the guide and learn everything about the sign-up error on Instagram and ensure a smoother social media experience hereafter.

Why is Instagram Not Letting You Create an Account?

There are multiple reasons why Instagram won’t let you establish a new account. If the problem is occurring with your sign-up process, you might be counting on one of the reasons mentioned below.

  • Account Creation Limit Exceeded

As per Instagram's rules and policies, you can create five IG accounts from one email address. So, if this is the sixth account, you are trying to sign in, then you need to deactivate one out of the five in order to successfully sign up for this.

  • Incorrect Sign-in Information

This is a very common sign-up error most users face. There's a high possibility that the sign-up details you are trying to provide have a minute error that you are not noticing. Look more carefully into it once you proceed. 

  • Unstable Network

Instagram sign-up issues also occur because of unstable network connections. The browser gets disrupted and as a result, your information submission gets disturbed. Try restarting your wi-fi router to move to an area of better connectivity.

  • Pending Instagram Update

Try updating your Instagram account with the new update, do it! It is also one of the major reasons for one to face Instagram sign-up errors. 

  • Flagged IP Address

You might have a history of flagged IP addresses due to the detection of any suspicious activity, then you might have a temporary block from creating a new account on Instagram. 

  • Account Ban History

If your IG account was banned in the past due to a violation of community guidelines or some other reason, then creating an account from the same email might not be possible.

  • A Down Instagram Server

Instagram's server also goes down and if you are trying to sign up during such hours, you will get an error message and you won't be allowed to sign-up.

How To Fix Instagram Sign-Up Error?

Now that you already know the possible reasons why you're not able to sign up on Instagram, it is time to find possible solutions. Fix the Instagram sign-up error through one of the given methods.

Bonus Tip: If your network connection is bad, updating the Instagram account won't help. So, start by understanding the cause first.

 

  • Step 1: Switch Network Connection

Test your network by surfing on the browser or using other applications. If you are facing trouble on other apps too, then you might be juggling with the network.

In such an Instagram account creation issue, try switching your network connection. Connect your phone to another router that has a speedy network connection. If you are using a desktop, try using mobile data.

  • Step 2: Change Email Or Phone Number

If you get a message that sounds spammy, use a different email address or phone number to sign up! If you don't have a different phone number or email address, then, you can create a new Gmail account instantly.

Once done, you can sign up from your new Gmail address. You can also use the email address of your family members, if comfortable.

  • Step 3: Try Using A VPN

The next step is to use a reliable VPN. Open the VPN, choose a server and, then, open Instagram to check if you can sign up with a new account.

The VPN will protect your privacy and hide your actual IP when scrolling online, enabling you to decide if you are keen on keeping the service.

  • Step 4: Switch Browser

If you are using Instagram on the app, try switching it to a browser. However, if the app acts weird, you must try opening Instagram on the web as it works fine most of the time. While using Instagram on the web, switch your browser.

  • Step 5: Use Different Device

Using Instagram on your phone and not being able to sign up? Switch it with another device like a laptop or a tablet.

Very often, the device fails to connect to the internet and declines information submission which leads to failed sign-ups. Hence switch the device.

  • Step 6: Log Out Of Facebook

If your Instagram account is linked to Facebook, and you are already signed out from Instagram but not from Facebook, then you need to sign off from there too!

There are chances that your Instagram is acting weird as it is connected to Facebook and you are using the same device to create a new account. Hence, sign out from your Facebook first.

  • Step 7: Update Instagram App

Have you checked if your Instagram is updated to the latest version? If not, go to your Google Play store or the App Store and check for the latest update.

In case, you find an update, quickly install it and open the app directly from there.

  • Step 8: Temporarily Deactivate Account

You have the option to temporarily deactivate your Instagram account. You can activate your account after some time. Go to your Instagram profile on the app.

Choose the Edit Profile option and then go to see more in the Account Center, from there choose Account Ownership and Control, and from there choose Deactivation or Deletion.

  • Step 9: Reinstall Your App

Another quick fix is to uninstall your Instagram account and then reinstall it again. This acts like a quick fix and refreshes the app of any glitches, bugs, and errors.

Just delete the app and download it again from Google Play Store or App Store.

  • Step 10: Contact Instagram Support

When none of the given techniques work and you still face a signing error, all you have to do is to reach out to the customer support team.

Let them know the problem you are facing and they will help you resolve the issue. You can find the team in the Help option of the profile page.

Final Thoughts

Not being able to sign-up on Instagram is a very common issue. It is most likely to get resolved with one of the solutions mentioned in the guide. However, there could be a glitch with the app too.

Hence, if nothing seems to work out, give the process a pause. Sit back and relax or surf through some other app. Trying getting back to the sign-up process in a while.

Frequently Asked Questions

There can be multiple reasons why the sign-up button does not work. It might be that your internet connection is low, you have exceeded the sign-up limit, or have a history of blocked IP addresses.

Instagram blocks can be expected to last anywhere between 2 weeks to a month before it is lifted.

You don't have to do much to sign up on Instagram again. Just make a second attempt by reentering the username and the password.

Instagram might be denying your account due to various reasons. It could be that your account was banned in the past or your IP address was blocked.

Try addressing the concern with a possible solution. Look at what's failing the signup process and then diagnose it with a possible solution.

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Written By Alexander Noah

Alexander has worked as an Instagram content strategist for popular media houses and now researches and publishes the latest Instagram content with Thunderclap.it. He is keen to analyze the IG algorithm and find what works better for reach and visibility. You will find many of his IG hacks, tricks, and instructions for better reach on Thunderclap.it!

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